However, in my particular situation, I was dealing with lossless audio files such as WAV, as well as MIDI files, and there is no current repair options for those files. Now, they do have the ability to repair certain types of files, which you will have to research on your own to see which ones, and I imagine even then there is no guarantee. An introductory video would be super helpful. I feel like this is an important thing that first time users should realize. Therefore, this software isn't going to help you. If you decide to repurpose your wiped drive for other data, then 99% chance, the data that was on there previously will be corrupted. For example, there are things that you should avoid doing in order to ensure your lost data is recovered and not damaged (yes, you can recover your file, but your file can still be damaged). That being said, I feel they could design their website to better help those who have 0 experience using recovery software - especially considering the price point - in the form of a disclaimer.

Fast response times, and they have a good development team that will find a fix for any issues you have with the software. Customer service is actually really good. Best Regards, Remo SoftwareĮDIT: Decided to change my review because I was a little upset when writing my previous one and wanted to be more level-headed.

We look forward to hearing from you soon. Please feel free to contact our support team at for any assistance. If you are looking for a free edition that can allow you to save the 1GB of recovered data, then you could download it from here: To follow up on your case, could you please send us your contact email after receiving our request separately? We would then assist you accordingly with data recovery. Once you are satisfied with the results, you can purchase it to save the recovered files. But it allows you to preview the recovered files within the software window. We suspect that you might have downloaded the demo version of Remo Recover 6.0, which doesn't have an option to save the 1 GB of recovered data for free. We would like to inform you that we do provide a free edition of the recovery software, which can allow you to save the 1 GB of recovered data for free. Hi Franco B, Please accept our sincere apologies for the inconvenience caused to you.

Remo recover mac review